What are some of the not-so-obvious costs involved in the implementation of an enterprise-wide eLearning solution?

When planning a rough estimate of your eLearning budget, typically the focus is on more obvious costs such as those related to IT infrastructure (including technical support, maintenance, and upgrades), the content, its development and deployment related costs (whether developed in-house or outsourced) project planning costs, SME – related costs etc. However, smaller or less-obvious but important components that budgets should factor for sometimes get overlooked in the planning stage.

What in your opinion are some of the less-obvious components that should be factored into an eLearning budget? What were some unexpected or hidden costs that came your way when implementing an eLearning solution?

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