Do organizations need to plan for orientation programs for eLearning?

In the planning stage of an eLearning initiative, how important do you think it is to plan for orientation programs to eLearning? Should this be a part of the overall planning effort right from the beginning or can you cross this bridge when you come to it? Have you experienced any powerful orientation to eLearning programs? We’d love to hear from you about your experience and best practices in this area.

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