What are the effective conflict management techniques?

Conflict is natural in any kind of relationship, whether between friends, relatives or co-workers. In human relations, evading conflict is almost impossible. The crux of all human relations is the technique of handling conflicts deftly. At work, the art of handling conflicts can sometimes solve workplace problems while, at other times, helps forge friendships and enhance good working relations among co-workers.

According to you, what are the major causes of a conflict arising at the workplace and how can we avoid or resolve such conflicts?

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